Important Information
Policies
To help make your stay at Amaya Hills Kandy in Kandy as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear family and arrival rules simplify planning this hillside stay.
The policies at Amaya Hills Kandy cover arrival times, children, pets, extra bedding, payments, and cancellation conditions. Free parking, Wi-Fi, swimming, dining, and wellness are among the wider amenities, while each room remains subject to its listed occupancy, bedding, view, and reservation terms.
- Check-In and Check-Out
Check-in begins at 2:00 PM, and check-out is by 12:00 PM. There is currently no stated minimum age requirement for check-in.
- Children, Cribs, and Extra Beds
Children of all ages are welcome. Cribs and extra beds can be requested, with availability depending on the selected room category. Additional charges apply to extra beds, while crib availability is also subject to confirmation.
- Pet Policy
Pets are not permitted at Amaya Hills Kandy.
- Payment and Cancellation
Cancellation and prepayment conditions vary according to the selected accommodation and rate. Guests using a credit card for advance payment may be asked to present the original card at check-in, while third-party card payments require additional authorization documentation.
- Parking and Special Requests
Complimentary private parking is available on-site. Cribs, extra beds, specific room locations, early arrival, late departure, and other special requests remain subject to availability.